Delivery and Shipping Policy
We pack your items in a completely opaque high strength untreatable poly bag. This ensures complete privacy of your order and safeguards quality and packaging of your order. This is done FREE OF CHARGE!
2. Next day Delivery Guarantee!
We offer next day delivery guarantee on most products bought on the site. The products ordered will be at your doorstep within 1 business day (Fridays and Public Holidays not included), of your payment having been cleared. For orders which are placed using Credit Card Payment Option and are under verification, the guarantee is applicable post the payment has been verified.
What is not covered in the Guarantee:
Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address and not been able to get delivered. The courier may or may not contact you before coming - that is something we have no control over)
· Delivery to certain areas eg. Western regions of Abu Dhabi emirate .
· This guarantee is not valid for special promotional offers.
· In case of cities dealing with law and order situations, delivery of courier might get temporarily effected.
3. Shipping charges
We charge nominal fee of AED 10.5(including tax)
The shipping charges will stay the same irrespective of the size of the order.
It is our endeavor to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain areas as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate areas.
Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.
In instances where customer places multiple orders within a day or two, we might combine orders and ship them together.